Unfortunately, due to newer VAT laws, we are currently don’t do “direct sales” to the UK. As a reputable company, we respect the UK’s import laws. In order to do “direct sales” with the UK, we’d need to jump through a ton of hoops involving the UK’s taxation office and we just don’t have the volume to support that. On a positive note, we can sell through a “marketplace” like eBay. Marketplace prices are slightly higher due to their fees. Not all products are offered on marketplaces like eBay.
We have a standard 30-day return policy on items that are unused or unopened and are considered returnable by us. Examples of items not returnable would be “made to order” items, items marked “as-is” or “non-returnable” on their product page. If you want to return an item within the allotted time period and the item meets the criteria, reach out to using our contact form and select “RMA Request”. This is the only way we accept returns. For more information, please see our Return Policy.
You can cancel your order as long as it hasn’t already shipped and isn’t a “made to order” item. Any cancellation request prior to an item being shipped will be refunded in full. This is a very narrow window so please contact us immediately.
If you open your package and something isn’t right, reach out to us through our contact form. We will make it right!
Shipping and Handling time varies between products. Most on hand items ship within 2-3 business days. 3D printed items require more time to print. Please allow at least 3-5 business days for 3D printed items. We drop off packages Monday – Friday. Weekends do not count towards handling time.
Yes. It is the responsibility of the customer to pay for any local fees they may incur due to their local laws. Please see our Shipping and Handling policies for more information.
No. We fill out all customs forms with accurate information.
We ship all items with USPS tracking but please allow up to 48hrs for changes when tracking your order. If a package’s tracking status appears to have “stalled” for longer than 5 business days, please reach out to us and we’ll contact the shipping courier. Please understand that Humble Bazooka is not responsible for lost or stolen packages. If you think someone has stolen your package from your property, please contact the local authorities.
We have very strict standards as to what leaves our shop. However, this is a very subjective thing with 3D printed items. Unfortunately, we can’t offer full refunds based on this point alone. Please see our return policy for more information.
Please contact us right away using our contact form.
Please contact us using our contact form and select “Reseller inquiry” from the available options.
Please contact us using our contact form and select “Bulk order inquiry”.