Store Policies / Terms & Conditions

Shipping and Handling

Shipping Rates

We use a flat rate shipping for most products. Some products are much heavier and will have an added shipping cost to them. This added cost will show on the checkout page.

Shipping and Handling Time

We ship via USPS Monday through Friday. If there is a Holiday, we will ship the next available business day. Please allow up to 48hrs of handing time unless otherwise stated on the product page. Weekends do not count towards handling time.

Shipping locations

We ship to the following locations:
Australia, Canada, France, Germany, Japan, Spain, and The United States

Due to new VATs laws as of January 1, 2021, we are currently not shipping to the UK.

On-demand / Made To Order Items

Some products are On-Demand / made to order, meaning they are made once an order comes in. These items will be labelled as such on their product page. Please allow the allotted time listed on the product page as well as the typical 48hr handling time. If an On-demand / made to order item is already in the process of being made, it can not be cancelled. On-Demand / made to order items aren’t returnable or refundable. Please understand these items are technically custom made per order.

Taxes, Duties, and Other Fees

Our prices do not include local taxes, duties, value-added taxes (VAT), or any other fees you may receive when your package arrives.

Please consider all fees before placing your order. You will have to pay them once your package arrives. We cannot refund you if you change your mind.

It’s a good idea to know your country‚Äôs laws before making a purchase. For information specific to your region, contact your local customs office.

Product Information

Handmade Products

Most of our products are 3D printed and should be considered “handmade”. Handmade products are unique and may not be considered visually perfect. There may be imperfections, small tool/sand marks, or other small visual imperfections. We have very high standards for all of our products but due to the custom nature we can’t guarantee perfection. However, this will never impact functionality.

Visually Defective”, “Defects”, or “Defective” Discounted Products

We occasionally offer a discount on products that don’t meet our visual quality control standards. Products sold as “visual defects”, “visually defective”, “defects” or any variation of the terminology, will always function as their non-visual defective counter parts. These items are sold as is and all sales are final.

Return Policy

We have a 30-day return policy for items that are unused, unopened and the condition they were sent in as well as items that are mechanically defective. Please use the “RMA Request” via our contact form to request a return.

If you are outside the 30 day return period, we reserve the right to decline any return or refund request. If we do choose to accept a return after 30-days, we will charge a 20% restocking fee on the order.

Return Process

Once you have contacted us with the intent to return an order, we will approve a Return Merchandise Authorization (RMA) and provide an return address.

Once we received the order back and verify the condition, we will refund the cost of the item(s) returned through the payment method originally used for the order.

We do not cover the cost of return shipping.

RMA codes are valid for 30 days upon being issued. If you do not ship the item(s) back within 30 days, the RMA is considered void and you will need to reach out to us again for another RMA code. Please note that orders returned after 30 days will be subject to a restocking fee or denied all together.

Reasons not covered by our return policy:

  • Broken or damage caused by installation error by you
  • Postage related issues (i.e. lost or stolen packages)
  • Imperfections or tool marks on products (see Product Information section for more details)
  • “On-Demand” or “Made To Order” items
  • Discounted or sale items

This is not a complete list but is provided for connivence

Reasons for not getting all of your money back after we’ve received your return:

  • The returned product(s) is not in the condition it was sent in (i.e it is now broken or damaged)
  • The returned product(s) show signs of tampering (i.e. opening a Jag2HD or Jag2GEN – believe it or not we know when these are opened)
  • The returned product(s) don’t have everything they were shipped out with (i.e. if a product shipped with cables and you fail to send those back)

This is not a complete list but is provided for connivence

We have the right to deny a return request.

Liability

We’re very retro-centric with our products and though we strive to test every possible console variation, we can’t be held liable for the condition of your personal console due to age, wear, electronic defects, previous modifications, software, firmware, etc.

Humble Bazooka and its employees are not liable for any damages caused by customers following our guides or using our products in ways they were not intended or designed for.

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